Cliff, I enjoyed the read. Great information.
“Ultimately, to call yourself data-driven, you need a data analytics platform that can answer almost any question, including:
- What user behavior correlates most strongly to users leaving your product?
- What is the point in the customer journey where customers realize your product’s value and become much less likely to leave? This is commonly referred to as your product’s “Aha Moment.”
- What do all of your best users, your “Power Users,” have in common?”